Legal Center

Our Commitment to Transparency, Security and your Rights

Here's how we protect your data, define our terms, and ensure secure experiences.

1 - Terms of Use

  • 1.1. User Eligibility

    You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet these requirements.

  • 1.2. Account Responsibilities

    You are responsible for safeguarding your login credentials and for all activity conducted under your account. Notify us immediately of any unauthorized access or suspected breach.

  • 1.3. Acceptable Use

    You agree not to:

    • Use the Services for illegal or unauthorized purposes.

    • Interfere with or disrupt the integrity or performance of our systems.

    • Reverse engineer or attempt to extract source code from our software.

  • 1.4. Intellectual Property

    All content, logos, trademarks, and proprietary technology on the Services are owned by BlkTie™ or licensed to us. Unauthorized use of our intellectual property is strictly prohibited.

  • 1.5. Availability & Access

    We reserve the right to suspend, modify, or discontinue the Services at any time without liability. We are not responsible for downtime or access interruptions.

  • 1.6. Limitation of Liability

    To the fullest extent permitted by law, BlkTie™ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services.

  • 1.7. Governing Law & Dispute Resolution

    These Terms are governed by the laws of the State of Georgia. All disputes shall first attempt resolution through arbitration. If unresolved, parties agree to the exclusive jurisdiction of the courts in Gwinnett County, Georgia.

2 - Privacy Policy

  • 2.1. Data We Collect

    • Personal Information: Name, email, phone, billing/shipping addresses

    • Payment Information: Encrypted financial data via 3rd-party processors

    • Device & Usage Data: Browser type, IP address, activity logs

    • Optional Data: Survey responses, support chats, user preferences

  • 2.2. How We Use Your Data

    • To provide and maintain our Services

    • To improve site performance and customer support

    • For billing, account management, and fraud prevention

    • To personalize experiences and send relevant communications (opt-out available)

  • 2.3. Sharing & Third Parties

    We may share your data with:

    • Service Providers (e.g. payment processors, analytics tools)

    • Legal Authorities, if required by law or to protect our rights

    • Business Transfers, in case of merger or acquisition

  • 2.4. Cookies & Tracking

    We use cookies and similar technologies to track usage, improve performance, and enhance personalization. You can adjust cookie preferences at any time.

  • 2.5. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access, correct, or delete your personal data

    • Withdraw consent or object to processing

    • File a complaint with a data protection authority

  • 2.6. Data Retention

    We retain your data as long as necessary to provide Services or comply with legal obligations.

  • 2.7. International Users

    If you are accessing our Services outside of the U.S., please be aware that your data may be transferred to and processed in the U.S. with appropriate safeguards.

3. Warranty Disclaimer

  • 3.1. No Guarantees

    We do not guarantee:

    • Uninterrupted or error-free Services

    • Accuracy, completeness, or timeliness of data or insights

    • That the Services will meet your specific business outcomes

  • 3.2. Third-Party Services

    We are not liable for issues arising from third-party platforms, integrations, or service providers connected to your use of BlkTie™.

  • 3.3. Financial Risk

    BlkTie™ is a business tool and not a financial advisor. You assume full responsibility for any financial decisions made using our Services.

  • 3.4. Jurisdiction-Specific Disclaimers

    Some jurisdictions do not allow exclusion of certain warranties, so portions of this section may not apply to you.

4. Accessibility

  • 4.1 Standards Compliance

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which ensures our platform is perceivable, operable, understandable, and robust. This includes:

    • Text alternatives for images and icons

    • Logical navigation with keyboard accessibility

    • Clear, consistent structure across pages

    • High-contrast text and scalable fonts

  • 4.2 Ongoing Enhancements

    Accessibility is not a one-time effort. We regularly test and improve our site to ensure compatibility with screen readers, assistive technologies, and evolving standards.

  • 4.3 Feedback & Contact

    If you encounter any accessibility barriers, please email [email protected] with a detailed description. We value your feedback and are committed to resolving any issues quickly.

5. Security

  • 5.1 Data Protection

    We use end-to-end encryption, secure socket layer (SSL) technology, and firewall-protected servers to safeguard your transactions and personal data.

  • 5.2 Account Security

    You are responsible for maintaining the confidentiality of your account credentials. We recommend using strong passwords and enabling multi-factor authentication (MFA) where applicable.

  • 5.3 Incident Response

    In the event of a data breach or security incident, our team follows a strict incident response protocol and will notify affected users promptly in accordance with applicable laws and regulations.

6. Cookie Preferences

  • 6.1 Types of Cookies We Use

    • Essential Cookies: Enable core site functionality (e.g., secure login, shopping cart).

    • Performance Cookies: Help us understand how users interact with the site to improve usability.

    • Marketing Cookies: Personalize content and ads, and track campaign effectiveness.

  • 6.2 Managing Your Preferences

    You can customize your cookie preferences via the banner on your first visit or in the Cookie Settings found in the footer of our site. Most browsers also allow you to disable cookies through settings.

  • 6.3 Third-Party Cookies

    Some cookies are placed by third-party services we use for analytics and advertising. These third parties may collect information about your online activity over time and across different websites.

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